Introduction
Telecommunication has undergone many technological
phases starting from analog to digital, wired to wireless and gradually
evolved to VoIP technology which is rapidly gaining ground against
traditional telephone technology. Though continuous advancement in
communication technology had significantly improved the way of
communication, however, voice quality is still restricted to nominal
standards of narrow-band audio codecs. The adoption of VoIP has provided
the opportunity to move beyond the set standards of PSTN "toll-quality
voice" and get introduced to a new world of high-definition voice.
High-Definition Voice offers wide-band audio making communication more
clear, effective and lively.
Matrix SETU VP248SE is a High-Definition
VoIP Phone built with superior acoustics and elegant design to provide
unsurpassed audio quality and rich user experience. The wide-band
technology adds a new dimension to voice based communication.
Embrace the new and exciting world of High-Definition IP telephony with Matrix SETU VP248SE!
The SIP based VoIP phone can be used with
existing IP infrastructure. It works as an intelligent terminal of
IP-PBX, SIP Registrar or Proxy. SETU VP248SE can also be used in a
stand-alone mode in point-to-point and point-to-multi-point
applications.
Making an outgoing call is as easy as it is
from a normal telephone. Call progress tones like Dial Tone, Ring Back
Tone and Busy Tone are fed to the caller as per the called number
status. The user can make outgoing calls on one of the two SIP accounts.
In addition, number based automatic SIP account selection is provided
to select the most economical SIP account for a given outgoing number.
An incoming call from a SIP account can land
on SETU VP248SE. Multiple calls can be received and managed
simultaneously.
Once a call is established, features like
Call Hold, Call Toggle, Call Transfer, Call Wait and Conference are
supported to manage multiple calls. Call Forward in different conditions
and Do Not Disturb are also provided.
SETU VP248SE is specially designed for busy
executives to offer intuitive user experience, saving valuable time and
thus increasing productivity. Full-duplex Speaker Phone, Headset
Interface, Programmable Keys, Auto Answer, Speed Dial and many such
useful features are supported.
Matrix SETU VP248SE is easy to install and
operate. It can be configured using its built-in web pages served by the
internal HTTP server. Auto Configuration is also supported for service
providers or IP-PBX to control multiple phones from a centralized
server.
Matrix SETU VP248SE is available in two models:
- SETU VP248SE with 2 lines x 24 characters LCD Display and PoE
- SETU VP248S with 2 lines x 24 characters LCD Display
Key Features
3-Party Conference
This unique feature supports 3-party conference
without affecting the speech levels. The user can also toggle between
two remote parties or connect them and withdraw himself from the
conference.
Adjustable LCD Display
The SETU VP248SE’s LCD display angle can be
adjusted as per the user's convenience. The LCD's brightness and
contrast can also be adjusted to improve readability.
Anonymous Call Rejection
SETU VP248SE facilitates the user to reject
incoming calls that do not have a Name or Number. Such calls are treated
as unknown calls, which the user would not like to receive.
Auto Answer
SETU VP248SE allows answering of the call
without the user's intervention, on expiry of auto answer timer which is
programmed. If any incoming call is received, SETU VP248SE simulates
the off-hook condition by activating the headset to answer the call
automatically.
Auto Call Back
When the dialed number is busy, the user can
apply the Auto Call Back feature so that his call gets in queue. When
the called number is free, the user gets a call back notification on the
LCD or LED. This helpful feature spares the user the effort of
repeatedly dialing the same number, if it is supported by ITSP or
IP-PBX.
Auto Configuration
SETU VP248SE can be configured automatically
from a central location. The configuration details like Registrar Server
Address, Authentication User ID and User Password are stored in the
central server. When the user connects SETU VP248SE to the network, it
automatically downloads its configuration using TFTP. This plug-n-play
feature requires the user to enter only the server address provided by
the service provider.
Black Listed Callers’ list
SETU VP248SE allows the blocking of all
incoming calls from specific addresses on SIP accounts, thus shielding
users from unwanted junk calls.
Call Appearances
This intelligent feature gives the user a
notification about 4 calls. While the user is attending a second call by
putting the first call on hold, if more incoming calls land on the
user's station, SETU VP248SE gives indication for the third and the
fourth call as a call waiting. The user can attend these calls by
terminating any of the previous active calls or putting the previous
call on hold.
Call Forward
Matrix SETU VP248SE provides the user
flexibility to forward his calls to a desired destination number. The
calls can be forwarded in conditions like All Call, When Busy or When No
Reply. The user can forward the calls on one number during the When
Busy condition and to another number during a No Reply condition.
Call Hold
Matrix SETU VP248SE allows the user to put the
active call on hold and retrieve the second call which is in queue. The
user can retrieve the first call again during the second call or on
completion of second call. SETU VP248SE notifies the user by indicating
the call which is kept on hold.
Call Log
SETU VP248SE is capable of keeping the log of
100 calls in its internal memory. 20 calls each of Dialed Calls,
Answered Calls, Unanswered Calls, Rejected Calls and Forwarded Calls
with details like Call Number, Called Party Name, Call Day-Date-Time and
Call Duration are stored in SETU VP248SE.
Call Mute
SETU VP248SE allows the user to set a one-way
speech and to avoid transmission of speech packets to the remote party.
Call Progress Tones and Rings
SETU VP248SE provides Call Progress Tones like
Dial Tone, Ring Back Tone and Busy Tone. Country-specific tones can be
selected to match the tones of the country where it is installed.
Similarly, ring cadences can also be selected.
Call Toggle
The user can handle up to four calls
simultaneously, switching over from one active call to another held.
Call Transfer
The SETU VP248SE allows the user to transfer
the call after or without talking to a remote party to whom the call is
being transferred. SETU VP248SE supports two types of call transfers
namely Unattended (Blind) Transfer and Attended Transfer.
Call Waiting
This feature notifies the SETU VP248SE user about another incoming call during an active call.
Calling Options
Matrix SETU VP248SE incorporates advanced
calling functionality. The various options provided for making calls are
- Using Handset, Using Speakerphone, Using Headset and Hot Pad Dialing.
During an active call, the user can switch between handset, headset and
speaker mode.
CLIP
CLIP based on information received from SIP message is supported by SETU VP248SE.
CLIR
SETU VP248SE offers the facility of calling
line identity restriction. Selected users can deny disclosure of their
identity to others.
Compact and Sturdy
Matrix SETU VP248SE is an integrated IP Phone which can be installed on a wall or any table surface.
Day Light Saving
SETU VP248SE synchronizes with the NTP server’s
clock timing to move forward or backward as per duration set in the
system, automatically in tune with the Day Light Saving requirement of
the country where it is installed. The options like Week-Day-Month or
Date-Month are provided to move the clock forward and backward
automatically on the specified day, date and time.
Dial Plan
SETU VP248SE provides a list of 10 programmable
numbers or part numbers with economical SIP account. When a user dials a
number, it gets the matching entry from the list using “best-fit” logic
and uses the SIP account given therein. This ensures lowest cost for
all the outgoing calls.
Do Not Disturb Number List
This feature allows the user to receive calls
from specific numbers only. Thus Matrix SETU VP248SE provides the user
privacy, shielding him from unwanted calls.
Hotline
If a particular number is dialed frequently, it
can be programmed as a hotline number. SETU VP248SE, waits for some
time for the user to dial a number, if the user does not dial any
number, SETU VP248SE dials out the hotline number automatically. Option
is also provided to set SETU VP248SE to dial the number immediately
without waiting for the user to dial the number.
Key Assignment
SETU VP248SE allows the user to assign certain
features to be accessed by the touch of a single key. The user can use
specific feature by pressing the keys assigned to them. Multiple keys
are provided to be programmed for a specific feature that is to be
performed by them.
Keypad Lock
SETU VP248SE can be prevented from unauthorized
use by locking the keypad. The options for keypad lock are (i) Manual
Locking and (ii) Auto Locking. The user password is required to unlock
the keypad in both cases.
LDAP Client
Lightweight Directory Access Protocol (LDAP) is
a widely implemented protocol for communication between directory
client applications and directory servers about data in directories.
SETU VP248SE supports LDAP client (LDAP V3) which can be used to access
and search the phone book managed in the centralized LDAP server.
Least Cost Routing
The SETU VP248SE selects a port that offers the
least cost for an outgoing call. It supports dialed number (Dial Plan)
based LCR algorithm to select the most cost-effective route for making
the call.
MAC Cloning
When replacing the existing hardware with
another, you can simplify the installation process by copying the MAC
address of your existing PC. In such a case, you do not need to delay
the setup process by informing your service provider for newly installed
equipment.
Multi-Lingual Menu driven Feature Access
SETU VP248SE provides the flexibility to select
language while accessing Menu features from Integrated LCD display.
SETU VP248SE supports languages like English (Default),French, German,
Italian, Portuguese and Spanish.
Network Port Parameters
Considering various network conditions and
application usage, SETU VP248SE provides flexibility to program network
parameters as per the requirement. Parameters like PPPoE, IP Address,
DHCP, STUN, NAT, DNS, Gateway and Router’s Public IP can be programmed
through Web Jeeves or Phone.
Notifications
SETU VP248SE has the facility to provide an
indication to the user about specific operation or event occurred. In
the event of a Call Transfer, Voice Mail, Call Forward and Auto Call
Back, SETU VP248SE displays the status on LCD Display. Also the
notification for Voice Mail and Auto Call Back is provided by LED.
Password
The configuration of SETU VP248SE is user
specific and allows itself to be programmed by the user by providing two
passwords: configuration password and user password. The configuration
password is used for programming the SETU VP248SE and the user password
is used for unlocking the keypad.
Peer-to-Peer Calling
SETU VP248SE can make and receive calls from
other VoIP users without any Registrar or Proxy servers. Numbers and IP
addresses can be assigned to other VoIP users to provide direct access
across the network. SETU VP248SE provides two dialing options for
Peer-to-Peer calling: (i) Peer-to-Peer Number Dialing (ii) IP Address
Dialing. Organizations having multiple locations like branch offices and
factories can use this feature to provide direct dialing between these
end-points.
Phone Book
Frequently used numbers with names can be
programmed in the internal phone book with 100 entries. On using “Search
Contact” functionality, SETU VP248SE displays the entire phone book by
names in alphabetical order on the LCD screen. The user can select the
desired number and dial out the same.
PPPoE
- SETU VP248SE supports PPPoE client and hence can be used with xDSL modems.
- Quality of Service (QoS)
- QoS is the method of prioritization
of voice packets over IP network. Matrix SETU VP248SE supports TOS and
DiffServ to facilitate improved voice quality.
SIP Accounts
Three SIP accounts can be programmed and
outgoing calls can be routed to SIP accounts based on LCR, Dial Plan or
Manual Selection by the user. Dynamic allocation of SIP account is also
possible by using a dial plan.
STUN
This capability allows Matrix SETU VP248SE to work behind asymmetrical NAT.
Speed Dial
SETU VP248SE facilitates the user to dial a
number at the touch of a single key instead of dialing the entire
number. Multiple numbers can be programmed as Speed Dial Numbers and
each number can be assigned a specific key. When the user presses the
speed dial key, the number is displayed on the LCD screen and then it
will be dialed out.
Voice Mail
SETU VP248SE can retrieve voice mail messages
at the touch of a single key from the VMS server located at ITSP or
IP-PBX. SETU VP248SE notifies the user about new messages in the mailbox
in the form of LED and text prompt (VM) on the LCD display.
Volume Setting
Matrix SETU VP248SE allows the user to set
receives and transmits gain to improve the quality of speech. The
Speaker Volume, Handset Volume, Headset Volume and Ringer Volume, can be
adjusted for better audio quality.
V-LAN Tagging
A Virtual Local Area Network (VLAN) may be
defined as a group of LANs that have different physical connections, but
which communicate as if they are connected on a single network segment.
VLANs increase overall network performance by grouping users and
resources that communicate most frequently with each other.
Web Jeeves
Matrix SETU VP248SE incorporates built-in HTTP
server and web pages for configuration parameters. This web based
programming feature helps the user to configure SETU VP248SE from any
part of the world once it is connected with the IP network.