SETU vp248


Telecommunication has undergone many technological phases starting from analog to digital, wired to wireless and gradually evolved to VoIP technology which is rapidly gaining ground against traditional telephone technology. Though continuous advancement in communication technology had significantly improved the way of communication, however, voice quality is still restricted to nominal standards of narrow-band audio codecs. The adoption of VoIP has provided the opportunity to move beyond the set standards of PSTN "toll-quality voice" and get introduced to a new world of high-definition voice. High-Definition Voice offers wide-band audio making communication more clear, effective and lively.

Matrix SETU VP248pe is a High-Definition VoIP Phone built with superior acoustics and elegant design to provide unsurpassed audio quality and rich user experience. The wide-band technology adds a new dimension to voice based communication.

Embrace the new and exciting world of High-Definition IP telephony with Matrix SETU VP248SE!

The SIP based VoIP phone can be used with existing IP infrastructure. It works as an intelligent terminal of IP-PBX, SIP Registrar or Proxy. SETU VP248pe can also be used in a stand-alone mode in point-to-point and point-to-multi-point applications.

Making an outgoing call is as easy as it is from a normal telephone. Call progress tones like Dial Tone, Ring Back Tone and Busy Tone are fed to the caller as per the called number status. The user can make outgoing calls on one of the two SIP accounts. In addition, number based automatic SIP account selection is provided to select the most economical SIP account for a given outgoing number.

An incoming call from a SIP account can land on SETU VP248pe. Multiple calls can be received and managed simultaneously.

Once a call is established, features like Call Hold, Call Toggle, Call Transfer, Call Wait and Conference are supported to manage multiple calls. Call Forward in different conditions and Do Not Disturb are also provided.

SETU VP248pe is specially designed for busy executives to offer intuitive user experience, saving valuable time and thus increasing productivity. Full-duplex Speaker Phone, Headset Interface, Programmable Keys, Auto Answer, Speed Dial and many such useful features are supported.

Matrix SETU VP248pe is easy to install and operate. It can be configured using its built-in web pages served by the internal HTTP server. Auto Configuration is also supported for service providers or IP-PBX to control multiple phones from a centralized server.

Matrix SETU VP248pe is available in two models:
  • SETU VP248pe with 2 lines x 24 characters LCD Display and PoE
  • SETU VP248S with 2 lines x 24 characters LCD Display

Application Diagrams

Stand-alon Application
Stand-alon Application
Business Application
Business Application

Key Features

3-Party Conference

This unique feature supports 3-party conference without affecting the speech levels. The user can also toggle between two remote parties or connect them and withdraw himself from the conference.

Adjustable LCD Display

The SETU VP248pe’s LCD display angle can be adjusted as per the user's convenience. The LCD's brightness and contrast can also be adjusted to improve readability.

Anonymous Call Rejection

SETU VP248pe facilitates the user to reject incoming calls that do not have a Name or Number. Such calls are treated as unknown calls, which the user would not like to receive.

Auto Answer

SETU VP248pe allows answering of the call without the user's intervention, on expiry of auto answer timer which is programmed. If any incoming call is received, SETU VP248pe simulates the off-hook condition by activating the headset to answer the call automatically.

Auto Call Back

When the dialed number is busy, the user can apply the Auto Call Back feature so that his call gets in queue. When the called number is free, the user gets a call back notification on the LCD or LED. This helpful feature spares the user the effort of repeatedly dialing the same number, if it is supported by ITSP or IP-PBX.

Auto Configuration

SETU VP248pe can be configured automatically from a central location. The configuration details like Registrar Server Address, Authentication User ID and User Password are stored in the central server. When the user connects SETU VP248pe to the network, it automatically downloads its configuration using TFTP. This plug-n-play feature requires the user to enter only the server address provided by the service provider.

Black Listed Callers’ list

SETU VP248pe allows the blocking of all incoming calls from specific addresses on SIP accounts, thus shielding users from unwanted junk calls.

Call Appearances

This intelligent feature gives the user a notification about 4 calls. While the user is attending a second call by putting the first call on hold, if more incoming calls land on the user's station, SETU VP248pe gives indication for the third and the fourth call as a call waiting. The user can attend these calls by terminating any of the previous active calls or putting the previous call on hold.

Call Forward

Matrix SETU VP248pe provides the user flexibility to forward his calls to a desired destination number. The calls can be forwarded in conditions like All Call, When Busy or When No Reply. The user can forward the calls on one number during the When Busy condition and to another number during a No Reply condition.

Call Hold

Matrix SETU VP248pe allows the user to put the active call on hold and retrieve the second call which is in queue. The user can retrieve the first call again during the second call or on completion of second call. SETU VP248pe notifies the user by indicating the call which is kept on hold.

Call Log

SETU VP248pe is capable of keeping the log of 100 calls in its internal memory. 20 calls each of Dialed Calls, Answered Calls, Unanswered Calls, Rejected Calls and Forwarded Calls with details like Call Number, Called Party Name, Call Day-Date-Time and Call Duration are stored in SETU VP248pe.

Call Mute

SETU VP248pe allows the user to set a one-way speech and to avoid transmission of speech packets to the remote party.

Call Progress Tones and Rings

SETU VP248pe provides Call Progress Tones like Dial Tone, Ring Back Tone and Busy Tone. Country-specific tones can be selected to match the tones of the country where it is installed. Similarly, ring cadences can also be selected.

Call Toggle

The user can handle up to four calls simultaneously, switching over from one active call to another held.

Call Transfer

The SETU VP248pe allows the user to transfer the call after or without talking to a remote party to whom the call is being transferred. SETU VP248pe supports two types of call transfers namely Unattended (Blind) Transfer and Attended Transfer.

Call Waiting

This feature notifies the SETU VP248pe user about another incoming call during an active call.

Calling Options

Matrix SETU VP248pe incorporates advanced calling functionality. The various options provided for making calls are - Using Handset, Using Speakerphone, Using Headset and Hot Pad Dialing. During an active call, the user can switch between handset, headset and speaker mode.


CLIP based on information received from SIP message is supported by SETU VP248pe.


SETU VP248pe offers the facility of calling line identity restriction. Selected users can deny disclosure of their identity to others.

Compact and Sturdy

Matrix SETU VP248pe is an integrated IP Phone which can be installed on a wall or any table surface.

Day Light Saving

SETU VP248pe synchronizes with the NTP server’s clock timing to move forward or backward as per duration set in the system, automatically in tune with the Day Light Saving requirement of the country where it is installed. The options like Week-Day-Month or Date-Month are provided to move the clock forward and backward automatically on the specified day, date and time.

Dial Plan

SETU VP248pe provides a list of 10 programmable numbers or part numbers with economical SIP account. When a user dials a number, it gets the matching entry from the list using “best-fit” logic and uses the SIP account given therein. This ensures lowest cost for all the outgoing calls.

Do Not Disturb Number List

This feature allows the user to receive calls from specific numbers only. Thus Matrix SETU VP248pe provides the user privacy, shielding him from unwanted calls.


If a particular number is dialed frequently, it can be programmed as a hotline number. SETU VP248pe, waits for some time for the user to dial a number, if the user does not dial any number, SETU VP248pe dials out the hotline number automatically. Option is also provided to set SETU VP248pe to dial the number immediately without waiting for the user to dial the number.

Key Assignment

SETU VP248pe allows the user to assign certain features to be accessed by the touch of a single key. The user can use specific feature by pressing the keys assigned to them. Multiple keys are provided to be programmed for a specific feature that is to be performed by them.

Keypad Lock

SETU VP248pe can be prevented from unauthorized use by locking the keypad. The options for keypad lock are (i) Manual Locking and (ii) Auto Locking. The user password is required to unlock the keypad in both cases.

LDAP Client

Lightweight Directory Access Protocol (LDAP) is a widely implemented protocol for communication between directory client applications and directory servers about data in directories. SETU VP248pe supports LDAP client (LDAP V3) which can be used to access and search the phone book managed in the centralized LDAP server.

Least Cost Routing

The SETU VP248pe selects a port that offers the least cost for an outgoing call. It supports dialed number (Dial Plan) based LCR algorithm to select the most cost-effective route for making the call.

MAC Cloning

When replacing the existing hardware with another, you can simplify the installation process by copying the MAC address of your existing PC. In such a case, you do not need to delay the setup process by informing your service provider for newly installed equipment.

Multi-Lingual Menu driven Feature Access

SETU VP248pe provides the flexibility to select language while accessing Menu features from Integrated LCD display. SETU VP248pe supports languages like English (Default),French, German, Italian, Portuguese and Spanish.

Network Port Parameters

Considering various network conditions and application usage, SETU VP248pe provides flexibility to program network parameters as per the requirement. Parameters like PPPoE, IP Address, DHCP, STUN, NAT, DNS, Gateway and Router’s Public IP can be programmed through Web Jeeves or Phone.


SETU VP248pe has the facility to provide an indication to the user about specific operation or event occurred. In the event of a Call Transfer, Voice Mail, Call Forward and Auto Call Back, SETU VP248pe displays the status on LCD Display. Also the notification for Voice Mail and Auto Call Back is provided by LED.


The configuration of SETU VP248pe is user specific and allows itself to be programmed by the user by providing two passwords: configuration password and user password. The configuration password is used for programming the SETU VP248pe and the user password is used for unlocking the keypad.

Peer-to-Peer Calling

SETU VP248pe can make and receive calls from other VoIP users without any Registrar or Proxy servers. Numbers and IP addresses can be assigned to other VoIP users to provide direct access across the network. SETU VP248pe provides two dialing options for Peer-to-Peer calling: (i) Peer-to-Peer Number Dialing (ii) IP Address Dialing. Organizations having multiple locations like branch offices and factories can use this feature to provide direct dialing between these end-points.

Phone Book

Frequently used numbers with names can be programmed in the internal phone book with 100 entries. On using “Search Contact” functionality, SETU VP248pe displays the entire phone book by names in alphabetical order on the LCD screen. The user can select the desired number and dial out the same.


  • SETU VP248pe supports PPPoE client and hence can be used with xDSL modems.
  • Quality of Service (QoS)
  • QoS is the method of prioritization of voice packets over IP network. Matrix SETU VP248pe supports TOS and DiffServ to facilitate improved voice quality.

SIP Accounts

Three SIP accounts can be programmed and outgoing calls can be routed to SIP accounts based on LCR, Dial Plan or Manual Selection by the user. Dynamic allocation of SIP account is also possible by using a dial plan.


This capability allows Matrix SETU VP248pe to work behind asymmetrical NAT.

Speed Dial

SETU VP248pe facilitates the user to dial a number at the touch of a single key instead of dialing the entire number. Multiple numbers can be programmed as Speed Dial Numbers and each number can be assigned a specific key. When the user presses the speed dial key, the number is displayed on the LCD screen and then it will be dialed out.

Voice Mail

SETU VP248pe can retrieve voice mail messages at the touch of a single key from the VMS server located at ITSP or IP-PBX. SETU VP248pe notifies the user about new messages in the mailbox in the form of LED and text prompt (VM) on the LCD display.

Volume Setting

Matrix SETU VP248pe allows the user to set receives and transmits gain to improve the quality of speech. The Speaker Volume, Handset Volume, Headset Volume and Ringer Volume, can be adjusted for better audio quality.

V-LAN Tagging

A Virtual Local Area Network (VLAN) may be defined as a group of LANs that have different physical connections, but which communicate as if they are connected on a single network segment. VLANs increase overall network performance by grouping users and resources that communicate most frequently with each other.

Web Jeeves

Matrix SETU VP248pe incorporates built-in HTTP server and web pages for configuration parameters. This web based programming feature helps the user to configure SETU VP248pe from any part of the world once it is connected with the IP network.

Features List

Software Features

100 Rel / PRACK (RFC 3262) 3-Party Conference
4-Call Appearance (VP248PE) Anonymous Call Rejection
Auto Answer Auto Call Back
Auto Configuration Black Listed Callers’ List
Call Appearances Call Log
Call Mute Call Progress Tones and Rings
Call Toggle Calling Options
Comfort Noise Generation Compact and Sturdy
Day Light Saving DHCP Client
Dial Plan DND List
Do Not Disturb (DND) Echo Cancellation
Forward Error Correction (FEC) Hotline
Key Assignment Keypad Lock
Least Cost Routing LED Indications
MAC Cloning Multiple Gateway
Secondary DNS Server Redundancy Multi-Lingual Menu driven Feature Access
Notifications Password Protection
Peer-to-Peer Calling Phone Book
PPPoE Quality of Service (QoS)
Receiving a Call (Handset, Headset, Speaker)
Rejecting a Call Remote Programming
Search Contact Selective SIP line
SIP Accounts SIP Over TCP
Speed Dial STUN
Symmetric RTP Supplementary Services
Call Forward On Busy Call Forward On No Reply
Call Hold Call Waiting
Call Transfer-Blind Call Transfer-Attended
Conference 3 Party Making Second Call
VLAN Tagging Voice Activity Detection
Voice Mail Volume Setting
Web Jeeves

Hardware Features

1 LAN Port for Switch Router or xDSL Modem Connectivity
1 PC (LAN) Port for PC Connectivity 1 Speaker Key (with LED Indication) and Easy Adjust Volume Keys
Programable Keys 5 Navigation Keys
Full Duplex Speaker Phone Head set interface
Ringer LED Swivel Backlit LCD display
Touch Sense Keys  

Technical Specifications


VoIP Protocols SIP v2, SDP, RTP (RFC 2833)
Network Protocol IPv4, TCP, UDP, DHCP, SNTP, STUN, HTTP, PPPoE
  • 2 SIP Accounts
  • Out Bound Proxy Support
NAT STUN and NAT Keep Alive
Voice CODECS G.711 A-Law, µ-Law, G.722, G.723-5.3, G.723-6.3, G.726-16, G.726-24, G.726-32, G.726-40,G.729AB
Call Progress Tones Dial Tone, Ring Back Tone, Busy Tone, Error Tone, Waiting Tone
Voice Dynamic Jitter Buffer (Adaptive), Comfort Noise Generation and Voice Activity Detection
Quality of Service Layer 3 DIFFServ and TOS
Data Network LAN Port (RJ45), 10/100 Base T with and without PoE PC Port (RJ45), 10/100 Base T
Security Password Protected Administration

Power Supply

Input 5VDC @2A through External Adaptor (90-265VAC, 47-63Hz) and Power-on-Ethernet (PoE)
Power Consumption 5W (Typical)
Connector DC Power Jack


Dimensions (WxHxD) 19.0x8.5x 22.5cm (7.5"x 3.3"x8.9")
Unit Weight 0.80 Kgs (1.7lbs) Approx.
Shipping Weight 1.25 Kgs (2.7lbs) Approx.
Material ABS Plastic HB Grade
Installation Mounting Wall Mount and Table-Top (20 Degree and 45 Degree)


Operating Temperature -10°C to +50°C (-14°F to +122°F)
Storage Temperature -40°C to +85°C (-40°F to +185°F)
Operating Humidity 5-95% RH (Non-Condensing)
Storage Humidity 0-95% RH (Non-Condensing) at 40°C

Matrix SETU Range of VoIP Products

ETERNITY IP-PBX The IP-PBX with Universal Connectivity and Seamless Mobility
SAPEX All-in-One Embedded IP-PBX Server
VYOM CCX High-Density Universal Gateway
ETERNITY The Universal Telephony Gateway
SETU VGFX Multi-port SIP based VoIP to GSM-FXO-FXS Gateway
SETU VFXTH Multi-Port VoIP to FXO-FXS Gateway
SETU VFX SIP based VoIP Gateway with 4/8 FXS Ports, 1 FXO (PSTN Pass-Through) and 1 Ethernet Port
SETU ATA211G SIP Port VoIP to GSM and FXS Gateway
SETU ATA211 SIP based Analog Telephone Adaptor with 1 FXO, 1 FXS Port and 2 Ethernet Ports
SETU ATA2S SIP based Analog Telephone Adaptor with 2 FXS Ports and 1 Ethernet Port
SETU ATA1S SIP based Analog Telephone Adaptor with 1 FXS Port and 2 Ethernet Ports
SETU VP248PE Executive IP-Phone with 6 Lines x 24 Characters LCD Display and PoE
SETU VP248pe Executive IP-Phone with 2 Lines x 24 Characters LCD Display and PoE
SETU VP248P Executive IP-Phone with 6 Lines x 24 Characters LCD Display
SETU VP248S Executive IP-Phone with 2 Lines x 24 Characters LCD Display
Hacked By Galang
Contact Person at office : Arun Sharma
Addreass :10-11, Dwarka Puri, Jamnalal Bajaj Marg, C-Scheme, JAIPUR 302 001

Contact:   2363657, 2369893  
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