IP-PBX
Integrated Hybrid PBX (IP and Traditional PBX)
Unlike other IP-PBX, Matrix ETERNTIY IP-PBX
offers connectivity to all legacy and new-generation telecom networks
like POTS, ISDN, T1/E1, GSM, 3G and VoIP. This makes ETERNITY a truly
‘Universal Communication Platform’ and offers flexibility to users to
avail specific advantage offered by each of these network.
Dynamic DNS (DDNS)
Matrix ETERNITY VoIP SERV+TRK card supports
Dynamic DNS client which automates the discovery and registration of IP
addresses on the public network. The remote administrator and the IP
clients can always connect to the ETERNITY using Domain Name associated
with the dynamic IP, preventing reconfiguring of systems each time a
network infrastructure changes.
Number of Users
Matrix ETERNITY IP-PBX can register as many
as 999 IP users to VoIP SERV+TRK card. ETERNITY offers complete
resiliency while registering IP users with the VoIP SERV+TRK card. The
IP user can be registered to the VoIP SERV+TRK card or shared between
the multiple VoIP SERV+TRK card, installed on the same ETERNITY
platform. It employs licensed architecture as per number of user
registrations.
Number of VoIP Calls
Matrix ETERNITY PE VoIP SERV+TRK card
supports 4, ETERNITY GE supports 16 and ETERNITY ME VoIP SERV+TRK card
supports 32 calls at a time. With Universal Slot Architecture, the VoIP
SERV+TRK card can be scaled in equivalence to the maximum number of
slots available with ETERNTIY IP-PBX variants. With ETERNITY ME16S as
many as 999 VoIP calls can be possible.
Features Transparency
Various system features similar offered to
DKP and SLT user can be used by IP user registered to ETERNITY IP-PBX.
Features such as Voice Mail, Call Transfer, Call Toggle, Directory
Dialing, Call Forward, Call Hold, Do-Not-Disturb, DND override, Call
Pickup, Auto Call Back, Barge-in, Raid etc. are available to IP user.
NAT and STUN Support
NAT allows multiple devices in a LAN to
share a single public IP address and automatically creates a firewall
between the internal network and the Internet. The STUN client allows an
IP terminal located behind a Network Address Translator (NAT) to obtain
the mapped (public) IP address (NAT address) and port number that the
NAT has allocated for connections to a remote host. SIP clients can
thereby easily register to the IP SERV hidden behind the NAT router and
corporate Firewalls. The STUN support is critical to establish a VoIP
call between SIP clients located behind different type of NATs.
Registrar server
When a SIP user comes online, they get
registered to the embedded registrar server of the VoIP SERV+TRK card.
The registrar authenticates a user and maintains mapping of their
current and active IP addresses mapped to a user’s SIP URL.
VoIP Silence Disconnect Timer
It defines the time limit after which calls
are disconnected, if no voice packets are received from the SIP clients
on the IP Network leads to better bandwidth resources utilization.
Seamless Mobility
GSM/3G Connectivity
Matrix ETERNITY IP-PBX supports Mobile
connectivity through an optional card and each card offers 2, 4 or 8
SIMs (ports) with dedicated SIM on each port. The use of particular
frequency band is software selectable. The default band is 900+1800 MHz.
Important features like Call Back on Mobile Port, Automatic Number
Translation, Network Selection and Call Budget are built-in to the
system.
3G Network Support
Matrix ETERNITY IP-PBX GSM 3G Card offers
accessibility of 3G networks for Voice communication. It supports
Quad-Band for 2G Network and Tri-Band for WCDMA Network. It supports
fallback compatibility and hence offers flexibility to access any
available network. Users are always assured for connectivity using the
alternate network in case of preferred (3G) network signal is weak or
unavailable. With 3G power, an organization can experience the
Noise-free, Stanch and Crystal Clear Voice Quality, Enhanced Security
and Utmost Coverage.
Mobile Phones as Extensions
Matrix ETERNITY IP-PBX provides true
mobility to its users by allowing them to use their mobile phones as PBX
extensions. Not only users can make and receive calls, they can also
use most of the PBX functions like Transfer, Forward, Voice Mail,
Directory Dial and Conference from their mobile phones from within and
outside office.
Mobile Extension Call Management
Following features are supported on Mobile as an extension to the PBX system.
- Make Internal and Outgoing Calls
- Receive Internal Calls and Incoming Calls of Trunk
- DDI Routing (on T1E1PRI)
- Return Call to Original Caller (RCOC)
- Global Directory Dialing
- Personal Directory Dialing
- Raid
- Call Transfer
- Call Forward (Dual Ring also possible)
- 15 Participants Conference
- Priority
- Forced Release
- Barge-In
- Interrupt Request
- Do-Not-Disturb
- DND Override
- Call Pickup
- Call Toggle
- Call Hold
- Paging
Dual Ring
This feature allows user to attend desk
calls on their Mobile. Simultaneous ringing on Internal as well as on
Mobile, whichever answers first, other disconnects. It is a boon to
people who keep on traveling and yet can attend their desk calls. This
feature is not applicable when outgoing call is routed through TWT and
E&M.
Automatic DISA
This feature allows a user to access the
system resources from a remote location, to make calls to and from any
of the stations, activate/deactivate features of any station, and even
program or administer system from a remote location without dialing a
DISA login code, station number and password. Such 999 numbers can be
programmed.
Wireless Solution (GSM, 3G and IP) – No need of DECT
Matrix ETERNITY IP-PBX enables Mobile users
to stay connected with the office wherever they go. Existing Mobile (GSM
or 3G) can work as an extension. With SIP Client support of Mobile can
work as an IP extension. These will replace the need of DECT phones
completely because of the obvious advantages of wider range
connectivity, simple implementation and cost.
Universal Connectivity –The true convergence
Matrix ETERNITY IP-PBX offers a true
convergence of varied networks. It offers connectivity from traditional
networks such as PSTN, E&M, Magneto, ISDN BRI and T1/E1/PRI,
wireless networks such as GSM and 3G to new-generation networks such as
VoIP including IP trunks and extensions.
Interface Options:
- Analog CO Lines (TWT)
- Analog Phones (SLT)
- Digital Key-Phones and DSS Consoles
- ISDN BRI (TE and NT Mode)
- ISDN PRI (TE and NT Mode)
- T1/E1 (with QSIG)
- Wireless (GSM/3G)
- VoIP Server
- VoIP Trunk Lines
- E&M
- Magneto Phones
Versatile Platform – Many Applications
Matrix ETERNITY IP-PBX is a versatile platform finds place in many applications.
PBX and KTS
Matrix ETERNITY IP-PBX is a feature-packed
communication system with range of useful features to meet any demanding
PBX-KTS applications. Not only the features range, but each feature has
depth in terms of the flexibility it offers.
IP-PBX
Matrix ETERNITY IP-PBX can register as many
as 999 SIP Clients and supports 32 SIP Accounts. Organizations can
avail advantage of internet telephony and experience an extended
business reach with reduced operational cost.
Universal Gateway
With varied interface options and built-in
gateway functionality; it can be used as a gateway to the existing PBX
to avail the benefits offered by different networks.
Hotel PBX
Matrix ETERNITY IP-PBX offers built-in front
desk management which can perform most of the hotel tasks such as
Check-In, Check-Out, DND, Wake-Up Alarms, Reminders, Print Check-Out
reports etc. making it a complete Hotel PBX. In addition, it also
supports third party PMS and CAS integration for hotelier who requires
to avail extra facilities offered by PMS and CAS.
Group PBX
Matrix ETERNITY IP-PBX supports Group PBX
applications. Important features like Flexible Numbering, Station-wise
SMDR Reports, Background Music on Station (SLT), Reversal on SLT for
connecting PCO on SLT, etc. are available.
Least Cost Router
Matrix ETERNITY IP-PBX can be helpful to reduce telecom cost with intelligent routing functionality.
There are five options for least cost routing is based on:
- Time
- Number
- Combination of Time and Number
- Carrier Pre-Selection
- Service Provider to Service Provider
Even combinations of the above parameters
can be defined for least cost routing. For example, you can program the
system to select only a particular trunk line for making STD calls and
another trunk to make all local calls during day-time, but a different
trunk for making local calls during night-time. All this happens
automatically! You can even program the system such that for calling any
number across any location in India (local and long distance), only a
particular trunk line is used. With Matrix ETERNITY IP-PBX, you can rest
assured that every call being made outside your organisation is always
at the least cost!
Audio Conference Bridge
Matrix ETERNITY IP-PBX supports a maximum of
21 (ETERNITY ME) participants in a single conference without affecting
the speech levels. Moreover, it also supports a unique feature which
allows participants of a conference to dial into a live conference at a
scheduled time just by simply dialing a code.
Video Conferencing and Data Connectivity
Matrix ETERNITY IP-PBX offers video
conferencing solutions (H.320) through the ISDN PRI and BRI card. Any
standard video conference unit or video phone with suitable ISDN
interface can be conveniently integrated with ETERNITY ISDN card. Data
connectivity can also be extended to other locations by connecting a
suitable router and Ethernet Switch to this ISDN PRI or BRI.
Built-In Functions
Auto-Attendant
This feature allows the caller to directly
reach an extension without operator assistance. Different messages like
Welcome Message, Dial-By-Name, Dial Extension, Busy, No Reply, Wrong
Number Dialed and Transferring to the Operator are played according to
the situation. ETERNITY can handle 5 callers simultaneously, a virtually
impossible feat to accomplish for a human operator.
Call Detail Record with Cost Calculation Reports
The Advanced Search Module allows detailed
report generation and printing for all outgoing, incoming and internal
calls with strong filtering capability and separate buffer capacity for
each category - 6000 outgoing, 5000 incoming and 1000 internal calls.
The structure of the call charges for the
calls made by the users can be decided based on the outgoing trunk used
for dialing. Options of fixed service charge, unit wise service charge,
percentage wise service charge are available. Special charges can be
defined for special days like New Year, holidays etc. Moreover, Call
rates depending on the time zone can also be defined.
Caller Line Identification (CLI)
Matrix ETERNITY IP-PBX offers CLI features
on both DKP and SLT. It offers the facility to detect CLI on normal
telephone lines, ISDN lines, GSM lines and VoIP lines. It can detect
both, DTMF and FSK signals for CLI. You can get CLI of external number,
internal number and also CLI on transfer of calls. If programmed, even
the name of the caller can be displayed on the DKP. The CLI feature can
be programmed for each extension individually.
Calling Line Identity Restriction (CLIR)
Matrix ETERNITY IP-PBX offers the facility
of calling line identity restriction. Selected users can deny disclosing
their extension identity to others.
Least Cost Routing (LCR)
This unique function, designed using
structured programming, selects the most cost effective trunk from the
allotted trunks to make outgoing calls depending upon the time of call
and the destination number dialed, resulting in substantial savings.
Logical Partitioning
In some countries, Calls from VoIP to PSTN
or Mobile Network are not allowed, whereas other countries, it is
allowed. To fulfill these telecom regulatory requirement of different
countries, Matrix ETERNITY implemented feature - ‘Logical Partitioning’,
by which calls from VoIP and other Trunk ports, like TWT, T1/E1/PRI,
BRI, E&M and GSM calls can be restricted.
Multiple Gateway Support (VoIP)
ETERNITY VoIP card to connect through
different gateways for varied applications. For example an organization
has router which is connected to gateway of Internet Service Provider 1
for International (SIP) Calling and Internet Service Provider 2 for
branch (Peer-to-Peer) calling. Multiple Gateway feature makes this
application possible, maximum such 8 gateways can be assigned.
Multiple Participants Conference
Matrix ETERNITY IP-PBX supports a maximum of
6 (ETERNITY PE3S), 15 (ETERNITY PE6SP and GE) and 21 (ETERNITY ME)
participants in a single conference without affecting the speech levels.
- 6, 15 and 21 participants in any combination, e.g. 3 conferences of
2, 5 and 7 participants each respectively.
Integration
Digital Input Port
Matrix ETERNITY IP-PBX offers DIP where
external devices like sensors such as fire alarm, glass break, etc. can
be connected.
Digital Output Port
Matrix ETERNITY IP-PBX provides DOP, thus
enabling electrical devices like door lock, fan, AC etc. can be
operated. It is a non-energized DOP that can be switched ON/OFF manually
or automatically. This DOP can be operated locally as well as
remotely.
DIP-DOP
Matrix ETERNITY IP-PBX GE/ME offers built-in
one DIP and DOP each, whereas ETERNITY PE provides this as an option in
the form of an expansion card with 1 DIP and 3 DOPs. On activation of a
sensor connected to DIP, a hooter connected to DOP can be activated.
Door-Phone Card (ETERNITY PE)
ETERNITY PE provides an option of connecting
three 4-wire door phones. When a visitor presses the door phone button,
the internal extension and/or external number programmed rings allowing
the extension and/or Mobile user to talk to the visitor. If a Door
Lock Release device is connected with DOP, the user can open the door
and let the visitor in.
External Music Port (AIP)
It allows an external music source to be
connected to Matrix ETERNITY IP-PBX. Desired music or jingle can be
played while a person is kept on hold.
GSM/3G Card
Matrix ETERNITY IP-PBX supports Mobile or
Wireless connectivity through an optional card and each card offers 2, 4
or 8 ports with dedicated SIM on each port.
Paging Port (AOP)
The Public Address System can be connected
to this port which allows any station user to make announcements on
external speakers.
VMS Card
VMS card in Matrix ETERNITY IP-PBX is a full
fledged Voice Mail System designed to provide a variety of voice
applications usually supported by any external Voice Mail System. The
VMS card utilizes an external USB memory stick as storage media and
hence the storage capacity can be easily enhanced on site. The default 1
GB USB stick supports 18 hours of recording and a higher capacity stick
will allow you to record more. The VMS card can be configured to work
as 8 ports or 16 ports and supports 512 mailboxes. The VMS card can be
inserted in any of the universal slots, offering all voice mail features
such that can boost productivity of any organization.
VoIP Card
VoIP card in ETERNITY offers intrinsic
benefits of cost and flexibility using the most advanced Session
Initiation Protocol (SIP) based Internet telephony. It is designed to
support both Peer-to-Peer and Registrar/Proxy supported calls. This
multi-channel VoIP interface offers advantage of low-tariff Internet
telephony for long distance and international calls. The VoIP card can
also be configured to establish calls (Peer-to-Peer) between offices
using the existing data network infrastructure. ETERNITY VoIP card
supports a range of voice Codecs ensuring Quality of Service (QoS) and
efficient utilization of bandwidth.
VoIP Server and Trunk Card – IP-PBX System
VoIP server card of ETERNITY IP-PBX offers
the functionality of IP-PBX with an advantage of converge it to other
networks. It has built-in registrar server which can register up to 999
users with maximum 32 SIP Trunks. It also supports behind the NAT and
STUN applications.
Open Interface for Integration
Call Accounting System Interface
It
offers interface for most types of Call Accounting System protocols
available world-wide. This facilitates easy integration of the third
party call accounting software with Matrix ETERNITY IP-PBX.
Property Management Software Interface
A Hotel can use a third party Property
Management System (PMS) to manage other functions such as accounting,
guest status, room status, billing etc. Matrix ETERNITY offers PMS
interface which supports full duplex communication over RS232C as well
as on Ethernet Port. It accepts commands such as Check-in/Check-out,
Guest-in/Guest-out, Remote Alarms, Guest Name, Do-Not-Disturb, Message
Wait, Alarm Status, Room Shift etc. It can send command such as SMDR for
Outgoing calls, Mini Bar etc. to the PMS. This integration helps in
smooth functioning of the PMS with PBX. It offers built-in three types
for integration with which defined third party PMS can be selected for
ready use.
QSIG
QSIG is an ISDN based protocol used for
signaling between two PBX in a private network. It allows transparency
of features between two or more PBX of different make. It offers to
users the convenience of sharing telecom resources.
Voice Mail Integration
Matrix ETERNITY IP-PBX supports Voice Mail
Gateway operation by which any stand alone Voice Mail System can be
integrated. With simple VMS strings it can be easily integrated to any
third party VMS.
Virtual Users
It allows sharing of a common extension by
multiple users with a distinct virtual extension number to each one of
them. So, whenever the virtual extension number is dialed, it will reach
the actual extension to which it is mapped. A maximum of 704 (less than
the actual number of extensions used) virtual users can be defined.
Virtual Station can be assigned all the features same as normal station
and can also forward calls to VMS.
Scalability
Matrix ETERNITY IP-PBX offers scalability in all aspects.
Expansion Card
Varied network interface card in different
footprints are available with Matrix ETERNITY IP-PBX PE, GE and ME to
address a user’s exact communication requirement.
Mixed Card
Matrix ETERNITY IP-PBX supports hybrid port
cards on universal slots of ETERNITY PE, GE and ME platform. It has
hybrid (mix) port cards for TWT, SLT and DKP interfaces. It allows
flexibility in selecting the number of Two Wire Trunks (TWT), Single
Line Telephones (SLT) and Digital Key-Phones (DKP) in the system as per
the need.
Software Compatibility – Configuration and Up-gradation
Matrix ETERNITY IP-PBX uses same software
for PE, GE and ME. The software is compatible to all variants of
ETERNITY; this enables easy up-gradation and hassle free maintenance.
What’s more, configuration files can be copied from one to other i.e.
same features and functionalities programmed can be availed from PE to
GE to ME.
Usage of Cards
Matrix ETERNTIY offers PE, GE and ME series
of IP-PBX system; where ETERNITY PE and GE offers three each and
ETERNITY ME offers two variants. Expansion card of one variant can be
used in any of the series variant. For an example if you outgrow the
ETERNTIY GE3S you can unplug the expansion cards from that system and
plug them directly into the ETERNITY GE6S or GE12S without need of
buying whole new system.
User Terminals
Same terminals can be used for PE to GE to
ME. It includes Digital Key Phones (EON48P and EON48S), DSS Consoles
(DSS16X4, DSS72) and PC based Console (EONSOFT).
Convenience
Alarms
The system supports
multiple types of alarms on all extensions. These alarms can be set for
each day of the week or for a particular date and time, and also can be
activated from a remote location. It can be personalized or automated.
If the alarm is not acknowledged by the user, the operator receives the
return alarm ring. Multiple alarms of the same type can be activated
from each extension. Alarm-snooze feature, very similar to that
available in mobile handsets, is also supported.
Background Music
The system allows you to use the DKP as well
as SLT as a device to play soft background music. This does not hamper
the switching functions of the DKP, thus saving the cost incurred for
putting up speakers and wiring. Four types of music tones are built into
the system, besides the option of using an external music source like
CD player, FM radio, etc.
Call Back on Mobile Port
This feature is used to respond to the
specific incoming call on the mobile port which was disconnected by the
caller. In case of an Incoming call on mobile port is disconnected by
the caller during period, ‘Call Back Timer’ configured in the system,
the system will initiate the call back from the same port, if the
caller’s CLI is matching and prefix configured in the ‘Trusted Caller
List’. When the called party attends the call, it will be established as
per the option selected viz. DID call or DISA call or call routed to
the Operator.
Direct Inward Dialing (Voice Guided)
The built-in auto-attendant or Direct Inward
Dialing feature performs the task of an operator by greeting the
external caller and transferring call to the desired station. Five
callers can be handled simultaneously.
Global Hold
This feature enables any DKP users to
retrieve calls directly by pressing programmed DSS key, even if the DKP
User kept calling party on hold and goes on-hook.
Hot Desking
The Object Oriented Programming done for
this function allows the extension user to transfer his extension
features and facilities to another extension with just a command. It is
like carrying your extension wherever you go in the office. The DKP user
can perform Hot Desking to another DKP user only, but not to any SLT
user and vice versa. This feature is programmable extension-wise and can
be activated with user password of a station.
Hot Outward Dial
This function is of great use for those
stations which make more trunk calls than internal calls. As soon as the
station user picks up the receiver, user gets access to the desired
trunk line, saving time and effort. This function also offers a variant
whereby a specified telephone number may be dialed either immediately as
the handset is picked up or after a pre-defined delay.
Live Call Screening
The Customised Information Exchange Protocol
allows DKP users to listen an incoming voice mail message for the first
few moments. This feature lets the user determine whether it requires
his attention or not, giving him the option to either talk to the caller
or store the message in the mailbox for later retrieval.
Menu-Driven Interface from Key-Phones
Key Phones connected to ETERNITY offers menu
driven commands for easy access to features and its implementation.
Return Call to Original Caller (RCOC)
Matrix ETERNITY IP-PBX can be programmed to
maintain records of all unsuccessful calls made on GSM, BRI, T1/E1/PRI
and VoIP (SIP) Trunks due to No Reply, Busy and such similar conditions.
In the event of such a call being returned, it routes the call to the
original caller.
Time Tables and Time Zones
Time tables allow the user to program the
system to work differently depending upon the time and day of the week.
It allows flexible programming for 3 time zones:
- Working hours
- Lunch hours
- Non-working hours
Each day of the week can be programmed with
different time zone limits. Thus long distance dialing access may be
denied to certain stations after working hours or trunk calls may
directly reach the security office after the office closes, or a
specific message may be played on a holiday.
Voice Guidance for Tones
Matrix ETERNITY IP-PBX offers this unique
feature for guiding the users at various tones. Voice Message can be
recorded for various tones like dial tone, engaged tone, error tone and
ring back tone. Say a user is trying to an extension which is busy. In
such case a message “The extension you are trying is busy. Please press 2
for speaking to the extension as soon as it is free”, can be played to
the user.
Productivity
Auto-Redial
ETERNITY can be instructed by the user in a
very simple way to dial a busy number repeatedly till it gets connected
without any user intervention. The system can be set for auto-redial
priority as low or high, wherein the redial intervals and the number of
redial attempts vary depending on the priority.
Auto-Answer
This enables an operator to answer any
incoming call automatically and saves time required to pick up the
handset or pressing speaker key again and again. Further, if headset is
used then incoming speech audio can be heard directly.
Boss Ring
The system can be programmed to provide
different ring cadences to the user depending on the call origination.
Eight types of ringing cadences can be set for different call types like
internal calls, calls from boss, alarms, auto redial, etc., to alert
the users about the type of call they are receiving.
CLI based Routing
The dedicated code detector circuits
identify the Caller Line (trunk call) and route the incoming call
directly to the respective users (DKP or SLT), if the incoming number
matches with CLI table entries. As many as 400 such external numbers can
be programmed in Matrix ETERNITY IP-PBX. Users with DKP can have
display of caller name, if programmed accordingly.
Conference Dial-in
This unique feature allows participants of a
conference to dial into a live conference at a scheduled time just by
simply dialing a code. Certainly, a great time-saving feature!
Department Call
This feature allows the caller to make a
department call by dialing the department code and get response from one
of the department group members. Such 16 department groups can be
formed and each department is assigned an access code called department
code.
Memory Dialing
Matrix ETERNITY IP-PBX offers memory space
of 900 numbers where frequently called numbers can be stored along with
the name. User can dial any of these numbers with an access code
followed by an index number. It is common for all the users. DKP users
have the flexibility of dialing directly by name and hence are not
required to remember index numbers.
Multi-Stage Dialing
There are many applications which require
dialing of a fixed numbers before the actual number. An abbreviated
short code can be programmed to eliminate numbers of dialing stages. A
convenient feature which processes calls faster and saves time.
Priority
Certain calls like call from CEO, call from
special or private trunk line, call on hotline, etc. requires higher
priority of access over others. Matrix ETERNITY IP-PBX allows calls from
the senior executives get priority over others while waiting to get
connected to a station or trunk.
Cost Reduction
Call Budget on Extensions
It allows you to set a monthly call budget
for individual users in order to control the usage. Users with DKP can
use the Call Cost Display feature to check allocated and consumed budget
values after every call they make. The station is locked by the system
if the user exceeds the call budget value.
Call Budget on Trunk
Service providers offer different schemes to
enhance their services. For example, customer can make call free for
first 500 minutes, every month. In such cases, ETERNITY allows you to
define call budget in terms of amount and minutes on the Trunks i.e.
TWT, DS1, BRI, GSM and SIP. Once budget gets exhausted, it will not
allow further outgoing calls. Amount and minutes consumed on each trunk
port can be cleared either manually or automatically on specified date
of every month, to a specified value.
Call Duration Control
This cost control feature that allows you to
have user-specific call duration control with multiple options for each
type of call. This feature includes: disconnection of incoming,
outgoing, intercom calls, selective long distance or international calls
after a pre-defined duration. It gives warning tone after a pre-defined
duration to keep track of time and disconnects call if programmed so.
Common Platform
All the members of the ETERNITY family offer
identical functions and features. They provide all the telecom network
interfaces for Universal Connectivity. Same user terminals like digital
phones, operator consoles, soft-phones and ISDN phones can be used with
any ETERNITY IP-PBX. In fact, they all run the same software making
ETERNITY the easiest system to expand and maintain.
CUG over GSM
Matrix ETERNITY IP-PBX offers In-skin GSM/3G
solution with which as many as 32 SIMs can be used. An organization can
take an advantage of this with CUG facility offered by service
providers. For example there is a workforce of 20 on field and 100 in
the office and their requirement is to communicate on day-to-day basis.
It is possible to offer 20 CUG SIMs to the field and 8 SIMs can be
inserted on the GSM card plugged-in to the system. These 8 SIMs are
accessible and shared by all office staff. Hence, any call made out of
the organization to field is through CUG SIM, saves telecom cost.
Further, using mobile extension feature, it is possible to make calls
through system trunks from the field. Resulting in further reduction of
cost and offers centralized call management.
Toll Control
It is possible to restrict/allow certain
numbers and numbers starting with specific prefix based on the four
levels of access control.
VoIP
Varied user terminals such as a Soft-phone,
Mobile with SIP client, IP Phones, VoIP ATAs and VoIP Gateways can be
registered as users to the VoIP SERV+TRK card. Such 999 users can be
registered. Extensions to this card can be directly connected through
the LAN or connected remotely via internet. Registered users can talk to
the system extensions and can also make calls using system trunks i.e.
GSM/3G, SIP etc. Resulting in complete portability, convenience and huge
savings on telecom cost.
Flexibility
Configuration (Phone/Key Phone/Mobile/Internet)
Programming of the ETERNITY is possible
using a normal phone, a key phone or a PC. It is also possible to
configure the system from a remote location, saving time and cost of
providing essential technical support.
DKP Customize Settings
DKP connected to Matrix ETERNITY IP-PBX can
be customized for; Ringer Tunes, Speech Levels, LCD backlit contrast and
brightness control etc.
Flexible Clock Synchronization
This feature allows the user to synchronize
the system clock of Matrix ETERNITY IP-PBX with the desired network
clock. It is programmable for T1/E1/PRI port.
Port Personalities
Matrix ETERNITY IP-PBX ISDN BRI, PRI
interface card offers flexibility in terms selection of parameters such
as Line Coding, Framing, Signaling Type, Port Orientation whether TE or
NT, Caller and Called Number Plan Identification etc. Hence, single
hardware for many applications satisfying all telecom standards where it
is installed.
Software Upgradation
The firmware can be conveniently upgraded
through a CD. What’s more, the software can be upgraded even with a file
transferred through mail.
Universal Slots
All the expansion slots of Matrix ETERNITY
IP-PBX are universal in nature. Any card can be inserted in any slot and
the system will configure it automatically. This scheme eliminates
configuration bottle-necks because any slot can be used for SLT, DKP,
Analog Trunk, ISDN BRI, ISDN PRI, GSM, 3G, VoIP Server Card and VoIP
Trunk Card.
Installation
Matrix ETERNITY IP-PBX is easy to install as it
can be mounted in rack, on the wall or table-top. Industry standard
RJ45 connectors are provided for various ports, as common with all
modern networking products.
Front-Desk User Wizard
It is a Graphical User Interface for easy
and efficient management function of ETERNITY installed in Hotel Mode.
Integrated Installation Wizard
Matrix ETRNITY IP-PBX offers installation
wizard to speed up the set-up process of ETERNITY. With Built-in
installation wizard and menu driven features on DKP make the programming
of ETERNITY - a child’s play!
Localization
Matrix ETERNITY IP-PBX can be configured as per
the country telecom standards where it is installed. It comes along
with built-in web server functionality called “Jeeves” which supports
languages like English, French, Spanish, German, Russian, Portuguese and
Italian. Time Zones, Day Light Saving, Date-Time Format, ISDN Variants,
CLIP Variants, Impedance, etc., can be set as per specific country
telecom requirements.
Security and Safety
Dynamic Lock
It can be possible to change toll control
level of any station automatically at set time. For example, it is
possible to restrict trunk calls from a station after office hours
dynamically.
Emergency Numbers and Reporting
It allows you to program the emergency
number that can be dialed by any user, irrespective of the assigned
trunk access rights. Once the user dials an emergency number; for
example “911”, the operator is immediately informed with a continuous
ring. The operator with DKP can have display of the user name, number
and the emergency number dialed. This helps the operator to take
necessary action.
Keypad Lock
There is an option of DKP keypad lock
(manual) similar to available on Mobile. This avoids dialing of any
number from DKP avoids unauthorized use.
Security Dialer
It allows you to connect any type of sensor
like glass break sensor, magnetic sensor, smoke detector, etc. to the
digital input port. In case of any emergency, the system dials 3
different numbers and plays a pre-recorded message. Even a hooter can be
activated.
Three Levels of Access – User, SA and SE
Matrix ETERNITY IP-PBX offers three levels
of access where each user or station can have their own password to
activate/deactivate features. Similarly System has one unique password
each for Administrator and Engineer being highest access rights. Offers
security at each step!
Monitoring
Conversation Recording
The user can use VMS to record his
conversation in his mailbox. This helps the user to keep record of the
points discussed and agreed upon with business associates. This feature
is very useful in situations where recording of verbal agreements,
important discussions or instructions, client requirements, etc., is
required. It is a boon for the businesses which works on verbal
commitment. This feature should be used in accordance with the local
laws.
Room Monitor
This feature allows the station user to
listen to the sounds in another room where the DKP is installed without
letting the people in that room know about it. You can even monitor the
room from your mobile. A very powerful security feature!
System Activity Log
Matrix ETERNITY IP-PBX maintains a complete
system activity log. You can find out when a particular extension
entered in programming mode, when a particular card was removed from the
system or even when a particular port was not detected by the software
of the system. A great utility feature for the system engineer!
System Debug
Matrix ETERNITY IP-PBX allows system
engineer to monitor the state of the software ports and IO operation. It
is a very useful feature for SE to indentify the error and
troubleshoot.
System Error Log
Matrix ETERNITY IP-PBX has a functionality
of a watch dog, whereby it maintains a log of all faults occurring in
the system. Various fault events like Card Absent, RTC Failure, DS1
Signal Loss, BRI Signal Loss, and DKP/SLT absent, etc., are registered
in the fault log. On such events, ETERNITY activates the buzzer.
Reliability
Matrix ETERNITY IP-PBX is designed for 24x7,
continuous operation and to provide carrier-grade reliability. It meets
approval standards like CE, FCC, RoHS and TEC.
Hot-Swap
This is a special functionality allows
replacement of a faulty card, without switching-off the system. It is
available with ETERNITY ME.
Redundancy
Matrix ETERNITY IP-PBX ME10SDC offers
redundancy for its all important functional blocks – Master, Switch and
Power. It supports duplication of the Master card, Switch card and
PS48VDC card. In case of failure of Power, Master or Switch card the
respective stand-by card takes over smoothly.
Compact and Sturdy
Matrix ETERNITY IP-PBX compact design leads
to smaller foot-print. The wall mountable design is easy to maintain and
occupies lesser space. Besides, all the parts have been fixed in
specified slots. This ‘no moving parts’ design leads to higher
reliability.
Technology
It is designed with unique distributed
processing architecture with intelligent local processing units for each
card. The main processor employs powerful 32-bit ARM RISC processor.
Integrated DSP based SLIC and DAA are used for FXS and FXO interfaces.
Built-on Linux platform, best-of-breed software protocol stacks are used
for digital interfaces like ISDN BRI, T1/E1, ISDN PRI and VoIP SIP.
High-Density Switching
100% non-blocking, digital technology,
Matrix ETERNITY IP-PBX uses 1024X1024, which reduces chip count and real
estate.